I buy hundreds of dollars worth of clothing accessories and phenomenal boots weekly from 10dollarmall for years now! Not once was my order lost or ddamaged. Sometimes I mess up and buy shirts that aren't as cute on me as model but that's my bad. They are so inexpensive I give them to friends I donate them to churches! People who complain should try and appreciate the fact that such an amazing store even exists! Everyone makes mistakes, even companies! Being a small business owner myself its hurtful when people write bad comments about you or your establishment! Its 10$ people suck it up appreciate the good and if you have an issue 10dollar mall is so responsive in complaints brought to their attention. Love love love 10dollar mall! Thank you!