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April L.

Contributor Level

Total Points
107

1 Review by April

  • RoseWholesale

4/20/15

It is funny to me that a "Rose WholeSale Rep." can get on here and respond to my negative review but yet I have not been able to contact them in DAYS! I have called the phone number, it picks up but no one is there. They requested receipts to prove that I mailed the package, then "miraculously" their online "ticket system" where you can upload said receipts does not work. I tried over 5 times over 2 days to send the copies of the receipts. The online chat did not work! It is one headache after another! They do this in hopes that I will get tired and give up! Not so! Horrible quality, horrible merchandise and now... terrible customer service! I will tell anyone who will listen!

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CustomerService R. – RoseWholesale Rep

Dear April L.
We want to say thank you for providing us with important information about your situation.
The phone can't be gotten through, there must some problem with the signal, please try again if it fails. As for the problem with the tiket submitting, ther must some problem with the stability of the website, please try later, you can submit it successfully. Or you can contact us via on line-chat.
For the detailed information on your order, we will send you an email for the details, please check and reply. Hope we can resolve the problem soon.
Wish your reply.

Best Regards
Rosewholesale Customer Service

April Has Earned 7 Votes

April L.'s review of RoseWholesale earned 7 Very Helpful votes

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