Antoinette G.

I like to take advantage of award travel, but when I travel it's not always possible to stay withint the same chain. Hotels.com is good: 1) it shows me hotels I have never heard of, that are interesting; 2) their reward program is very good, one free night after 10 stays, and they average the prices, and 3) you don't have to stay with one brand to get rewards. They do charge the money to your credit card right away, but you have ample opportunity to cancel the reservation and get a refund if necessary. They also show more than one type of room for each hotel. My friend and I have been using it for years, with good results.

I booked a 5 star hotel in London through this site, and I believe it was a significant savings over other travel websites. I paid in U.S. dollars and received a voucher from the company, which I printed out and handed to the reception desk at the hotel. Easy! Another good thing about this site is that the quoted price includes the TAXES! I learned of this site a few years ago when my friend and I stayed at the same hotel in Los Angeles, and she got a really inexpensive rate. I would recommend this company based on my experiences.