"Irish Purchaser"
My experience with Zoara from start to finish was absolutely excellent. I had come across a plethora of diamond/engagement ring websites but Zoara stood out above them all. The look-and-feel of their website is far superior to any other I have come across and the ease with with which I was able to customise my fiancée's engagement ring was fantastic. In addition, the vast selection of diamonds, with detailed information behind them, was second to none.
What really impressed me, and what seems to be a recurring point in several reviews I have read, was the Customer Support I received throughout the process! As I was purchasing from Ireland, I was a bit hesitant about spending a substantial sum of money on an engagement ring I could not see "in the flesh". However, every single question/concern I had was answered thoroughly and put my mind at ease. Unlike other companies who would "force your hand" to make a purchase immediately in order to get your money, Zoara's staff were actually honest and genuine. There was no rushing whatsoever and they always had my best interests in mind! This was nice for a change:)
When I received the ring I was blown away (as was my fiancée); it was absolutely stunning and I was delighted I chose to purchase from Zoara! I would have absolutely no hesitation recommending Zoara, no matter what country you are purchasing from, and I plan on revisiting them in order to purchase our wedding rings in the near future.
I would like to finish by saying a big thank you to Zoara for all of their time, help and guidance throughout the process of purchasing my fiancée's engagement ring.