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Anthony M.

Contributor Level

Total Points
81

1 Review by Anthony

  • LiveCareer

5/18/15

After paying the initial $1.95 for preparing a resume Live Career will bill you $39.80 for the rest of youyr life if you do not cancel in the first 14 days.

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Laura T. – LiveCareer Rep

Hi Anthony M.,

I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

Once the subscription has been cancelled, you will no longer be billed any further. We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com.

Best Regards,

Anna

LiveCareer

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