Anthony L.

As a consumer using the site seeking to hire, I see many people complaining of not getting paid in a timely fashion. If its for the purposes of vetting a process of accountability to completed projects done right then its a must. Sorry, some "freelancers" are unaccountable for providing inferior work. We have come across profiles that are not real at times and at best borderline. Upwork needs to clean out these profiles, verify authenticity of work they reported to accomplish and create a rating system that is verified by work. We take notice of 5 star reviews from low total job costs ie those costing around 200 usd as spam and warning sign that internally someone is posting jobs and basically paying themselves with a small loss of fee, then basically rating themselves 5 stars. There needs to be a product verification of each rating posted. Warning signs, asking for positive reviews prior to a full and complete job. A 30 day wait period to post and revise within that time. As a consumer you need to do some due diligence outside of the platform, run searches on names and companies, call or email those who claim they have work done by the individual or company. For the most part Upwork and formally elance has been a great resource, and works well. However, due diligence is a big must.