anon a.

If you are a buyer on Amazon and a Prime member and buy a lot then as a customer you get treated pretty well when problems happen (problems will always happen eventually) with Amazon items or third party items. Customer service levels are determined by your standing with Amazon and how much of a squeaky wheel you are. Here are some tips when a problem comes up, you can immediately ask to be transferred both in chat and on the phone to a representative in the United States and they will comply asap... this will help if your problem is a bit more difficult than typical as language and culture barriers are removed from the equation. Tip number two, if you don't get the resolution you want then escalate up to supervisor, this step is usually avoided if you transfer to the States immediately but sometimes you will have an issue so weird and uncommon that you will have to talk to a supervisor. Tip number three, when reusing an Amazon mailing bag you must cover up every bit of the old label or you will be sorry. I had to learn this lesson the hard way, I left a sliver of the original bar code and my package which was supposed to be returned to a third party seller at their place of business was sent to an Amazon warehouse by the post office cause their automated system could read a piece of the original bar code. Once an item goes to the Amazon warehouse that doesn't belong they simply set it aside and nobody ever sees that package again. Where does it go you might ask, I was never able to get a solid answer other than hundreds of mis-sent packages get set aside every week and never "processed" so my assumption is somebody is getting all that loot... Amazon made it right for me even though technically it was my bad for not entirely covering up one of the many bar codes on the original shipping label. Tip number four, never buy shoes form a third party seller that doesn't stock with Amazon unless you know for a fact you will never ever in a million years return the shoes. Shoes are heavy and you will always have to pay return shipping and sometimes a restocking fee on top of that, just don't do it.

Yelp will delete reviews that violate terms of service within the review such as using profanity which is fine. A business can pay to have reviews sent to the "not recommended" section which is at the very bottom and you have to really look for it. Really bad businesses usually have quite a large "not recommended" section and that's where you find the most honest reviews. Also don't discount a Yelp reviewer if the Yelper who wrote the review has limited reviews, there are people who don't live on social media and are only inspired to write for an excellent or truly horrible experience with a business. It is true Yelp won't delete a review unless it violates terms of service but they will make it hard to find negative reviews and the reviews that get banished to "not recommended" won't count in overall star rating.

You don't have to search hard for negative reviews about Eharmony. From the billing practices of auto-renewing (no matter what you set your account preferences) to the ghost profiles set up to make the membership look larger then it is, Eharmony uses all the scams to get membership dollars month after month. If a customer wants to get refunded a payment taken for a membership that was canceled, they will have to file a complaint with the BBB of California and or file a complaint with the Attorney General of California or file a small claim in the local court for Los Angeles area. In other words, the customer will have to fight a battle if they want to cancel the service. If this isn't the worst business practice for a business that you would think wants repeat customers then I don't know a worse way to treat customers. This makes me believe its a money grab on the way out since long term goals of staying in business are out the window. Do keyword searches for "Eharmony scam" "Eharmony complaints" "Eharmony rip-off" "Eharmony sucks" and you will find thousands upon thousands of consumer complaints on a variety of websites, not just this one. I can't figure out why they wont do business like a legit company and let users sign up, browse their database (on their own) to see of they like any of the members and place a profile matching percentage next to the profile and if someone wants to quit the service then just effen let them quit! The short term capital gained from pilfering a few extra months of paid service for a customer that wants to cancel will just permanently turn this customer into a non-customer and there aren't "unlimited" singles who will just keep signing up. Businesses need repeat business even for a company that sells the "idea" that you will not need them in the future. Membership on Eharmony is way down, they no longer have the lions share of the Internet dating market or even the cubs share and they are further hurting themselves with shady business practices. Here is how to get around any company that auto-renews, buy a pre-paid MC or Visa for the exact amount of the first payment from Walgreens or Walmart, use that card in place of your credit card, websites can't tell any difference. This way YOU have control and you don't have to close your bank card to get the payments to stop. Eharmony will try to run more money on that pre-paid card but they will get nothing haha :) You can monitor every failed attempt and you will be able to see how they "would" have ripped you off! Do this with any new online company until they prove to be good businesses.

Fake positive reviews and companies pay to remove negative reviews. You will not get accurate information about companies that are truly awful to work for as those companies are the ones who pay to remove anything they don't like. Glassdoor you suck!

This website and company is the worst, absolute worst. They will use and publish your personal information without your permission and refuse to remove your information when directed to do so. Read BBB complaints, the same story about people trying to get their information removed and white pages refuses to remove. The phone number is fake, you can't call only email and just know the employees in customer service will lie to you and say your information is removed but it isn't. This is illegal. You have the right to have your personal information removed upon request. Horrible, just awful. I have Alex the CEO's home address, I should publish it online and see how he likes it. I bet his personal information isn't listed on white pages.com