Anoja W.

Bought a coupon for a service through Dealathons and when trying to make an appointment for the service the vendor was not willing to accept the coupon due to them not having difficulty collecting payment from Dealathons. I then tried refunding my coupon from Dealathons and was initially told that they are unable to refund as it is passed 14 days and then I managed to convince them that it was not my fault the service provider is unwilling to accept a coupon from them. After many an e-mail and calls to the customer service centre was able to get a credit voucher which I was told will be returned to my account in 2-3 weeks. Now it is the 4th week and I have still not received the money. The emails sent to them are not being responded to so finally called and was told that the file will be re-forwarded to account dept. and to give them a few more days. The calls that are being transferred to their manager I believe never gets answered but goes into an answering machine. This manager if he/she exists never returns a call. I lead to believe that they are a bunch of absolute thieves.