Ann W.

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Jollychic

Wholesale Clothing

“DO NOT TRUST THIS COMPANY!”

3/12/15

The quality of this merchandise is terrible. Jackets hang funny, one arm longer than the other. The dresses are low quality, they do not fit well, or hang well. The dresses are not as pictured. None of the clothes are as pictured. I did order a larger size than normal and this fit is not as much a problem as the quality. I can only imagine how bad they would look one time thru the laundry. They will not send a return label to mail back yet almost every reputable company will. The cost to send the clothes back is almost as much as I paid for them. Not worth the effort or time. Ladies, alert your credit card company, dispute the charge, lets get their attention.

Tip for consumers:
dispute the charge on the credit card. The only thing these people understand is we are not going to pay for such sorry quality.

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Helpful (7)

Thank you

Jolly J. – Jollychic Rep Over a year old

Hi, Linda Woodson,
Greetings!

Good day, thank you for your reply. We are so sorry to tell you that we do not have the return label, so we can’t provide it. You know our item price is not very high, so the quality can’t compare with the brands quality, we also have some high value products, the prices will always adequate to the quality of the clothes, hope your understanding.
About the four items you got, if you do not want to keep, we suggest you to return by USPS,
It is much cheaper than other shipping method, we also can help you to bear half of the shipping fee, after shipping, please send us the tracking No. Here is our returning shipping address:

Address in China: 3F NO. 1 Building, 2# Xiangmao Road, Gongshu District, Hangzhou, Zhejiang Province, P. R. China (310000)
Tel: (86-571)87209378
Receiver: Jollychic customer service

We will refund the full money to your jollychic account if you want to change to other size or other items in our website once we get the parcel, if not, we will refund the money to your credit card or paypal account.

So sorry for this inconvenience. Looking forward to your reply!