This company continually says they are charging for coffee maker long after the starter commitment has been satisfied and after I have written and called them 3 times in the past year! I have been on hold almost an hour while they say they are checking my status and then get transferred to repeat the same process all over again. This, after they sent me an email yesterday confirming my commitment is satisficed followed by an email this morning saying I was being charged for not fulfilling my commitment!
They did not fix the problem last year and here I am today dealing with it all over again. By the way, the coffee maker stopped working in early 2022!