ANN W.

I ordered size 4 shoes for my mom for Christmas and they took 20 days to get here (this was within the time stated). When I received them I received an e-mail asking me to confirm delivery and rate the product, which I did. I had to ship them to my mom and when she tried them on they were way too big. I spent hours on the AliExpress site trying to adjust my rating and contact the seller because the order had been set to "completed" when I did the delivery confirmation. I did get in e-mail contact with her one day and the next day all the feedback was gone and I spent another 1 1/2 hours trying to find out how to contact somebody about returning the shoes. Their help pages are no help whatsoever and most of the buttons they tell you to use don't exist after the order is "complete" NO LUCK! I WILL NEVER ORDER ANYTHING FROM THIS WEBSITE EVER AGAIN!