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I just wanted to use the site one-time, from the usage I thought I was one time but without noticing I apparently subscribed to a monthly subscription of 40 dollar that is taken from my credit card.
WATCH OUT FOR THIS ONE!
Ann T.'s review of LiveCareer earned 4 Very Helpful votes
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing if not cancelled. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.
As a courtesy, I refunded the $39.80. You'll see it on your bank statement within 2-3 business days. Unfortunately, we’re unable to send you a confirmation email, because our record shows that you deleted your account information on file. If you want a confirmation email, we can send you one. I would appreciate if you would contact me directly with the email address you used to create the account or a personal email so we can send it for your records. You can email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer