Ann P.

If I could give a negative star review, I would. I've tried using Eat24 twice and both times I NEVER got my food. I thought I'd give them a second chance because the first time had a lot to do with the restaurant being delayed, not Eat24. However, after a second occurrence of waiting 2 hours for a delivery that was estimated to take only 45-60 minutes, I had to write this review.

Rather than Eat24 contacting me to be proactive and let me know there was an issue, I had to call them multiple times when they kept missing the deadline for when the food was to be delivered. I called the restaurant directly after not being able to get a straight answer from Eat24 on why the order was taking so long. The restaurant informed me that they had issues with receiving orders from Eat24 and that they did not actually receive my order from Eat24 until ONE HOUR after I had placed the initial order. Absolutely ridiculous.

While Eat24 agreed to cancel my order and refund my money, they did not offer any credit and barely apologized for the delay. Will never use this site to order food again.