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I bought three items from them and they said free shipping for a purchase of $99. Bought items on November 23rd as of 2013, still have NOT received it. Customer service told me they were preparing it but unfortunately I still don't have my items.
Annie B.'s review of Jollychic earned 4 Very Helpful votes
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Please I need my order it's now one month and I have tracked it its in return process yet i...
Dear Annie,
We are sorry you did not receive your package in a timely manner coz we experienced an unusually large number of orders for the holiday shopping season, which disrupted our normal delivery schedule, but please believe that every member of Jollychic Team had tried every effort for you to receive your package.
Can you send me your order no. Pls? I will check it for you.
Or you can contact with our 7*24 hours online service at http://messenger.providesupport.com/messenger/jollyzhangqin.html
We all will be here for help.