Ann H.

I have used Match.com on and off for 3 years. I like the features offered, but the last few times, had trouble accessing my email. When I called the company and said that if I couldn't read or send emails, I would want a refund as I had spent time with a customer service rep trying to fix it to no avail. I spoke to another rep and he was nice enough, but he said he couldn't refund my money eventhough I couldn't use my email at Match. He referred me to a supervisor, who wasn't nice or patient and was told by him that they would not do a refund even if I couldn't access my mail. I am done with Match.com!