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Annette H.

Contributor Level

Total Points
100

1 Review by Annette

  • Zulily

8/27/15

I don't see how you can run a business that sells shoe and clothing items and NOT do returns or exchanges! The coat I ordered came nicely packaged and presented, but was not worth the money I'd shelled out for it and it looked different than the picture. I looked all over for a way to return the item, but couldn't find anything, so I emailed them. I was told that they don't do returns. They said they would "make an exception just this once" for me to return the jacket. Really? I will not buy from them again. Piss poor customer service about no returns.

Annette Has Earned 20 Votes

Annette H.'s review of Zulily earned 20 Very Helpful votes

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