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Buyer beware! I have had multiple incidents where I did not check the fine print before purchasing vouchers through Travelzoo Local. Two, totaling $50, were lost due to short expiration windows. The third was the worst. The language on the purchase of a Loews Portofino Mandara Spa offer led my mother-in-law and I to believe we would pay $99 for both a massage and a facial. We found out a check-out that we had to pay for one of the services. Between the two of us, this was a $450 mistake (in addition to the $198 we paid for the vouchers.) I contacted Travelzoo Local about this and was offered a $5 voucher for a future purchase. It's our fault for not reading the vouchers properly before purchase. I just want to warn others to read the fine print carefully or you will be sorry.
Anne R.'s review of Travelzoo earned 5 Very Helpful votes
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Dear Anne R.,
We are sorry to hear that your previous experiences were not all you hoped, and that you were unable to redeem all your vouchers as desired. We aim to include as many details as possible prior to purchase, but your comments will help us to improve. If you would like to provide any additional feedback, please feel free to email Cortni at charris@travelzoo.com.