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Anne M.

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1 Review by Anne

Joss & Main

  • Joss & Main

“"Free Shipping" is not free shipping”
5/17/16

I was lured into placing an order with an email advertising "free shipping". It wasn't until arriving at the payment page that I saw the shipping charges added with no explanation. I had to track down a customer service rep on the phone to find out that $49 minimum is required for free shipping. I cancelled my order out of disrespect for this type of customer treatment. They should advertise "Free shipping with minimum $49 order" if that is what they are offering

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