Anneita H.’s Reviews of NoMoreRack & more

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“DO NOT ORDER FROM THIS SITE!”

11/20/13

DO NOT ORDER FROM THIS SITE! I ordered 3 sets of 1600 thread count sheets. When I received them they were so thin you could see through them. There was no packing slip/Invoice enclosed. I made a copy of my order conformation and highlighted the order number and wrote return for credit on it also. I mailed the package back priority mail. Unfortunatly for me I didn't keep the receipt where I mailed it. I waited 2 weeks and got no credit. I have since been informed that I should have gotten some kind of approval before sending it back. Now they claim they never got the return! So I am out $81.00 for nothing not to mention the $16.00 I am out in postage. I think it's a SCAM!

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Vincent D. – NoMoreRack Rep Over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.