Anne H.

Maybe this site is OK for buyers, but sellers STAY AWAY. This is a serious scam. I came across a recommendation for this site from a blogger, so thought I would give it a try since I had some clothes I was weeding out of my closet that were brand new or only worn once. I checked each item to make sure it was a brand and size they accepted.

They paid up front for about half the items, but did not accept the other half, including items like a new-with-tags J Jill silk blouse. I followed up with them because I assumed there was a mistake. They sent me an item-by-item reason for non-acceptance of the items they "didn't take." Each one was completely phony.

For example "not current style" … for a pair of new-with-tags slacks that were purchased within the last two years and are still sold on the LL Bean (a brand they said they accept) website. Or "not current style" for a pair of Vionic sandals that were the same (same style, same size, different color) as a pair they *did* accept (both new). The new J Jill silk blouse was allegedly rejected due to "brand not accepted" … even though it was listed as an accepted brand, and there were J Jill items for sale on the website! And so on. Their guidelines on what they accept are completely phony, and I find it very hard to believe they do not sell (somewhere) or otherwise benefit from some of the "non-accepted" items, since in my case they were the most valuable among the items I sent.

Checking around since, I see that there are tons of similar complaints from sellers. Wish I'd seen them first. I was so burned by this place that I now have no faith in on-line consignment in general. From now on, I'll just donate my clothes and let the local thrift stores benefit.