Anna S.

Terrible service and poor website design - Avoid this website at all costs! Try instead Rose Mountain Herbs
I ordered twice from this website, trying to give them the benefit of the doubt when the operated assured me that my product didn't show up because of an ineffeceint website design that allows you to check out with out selecting shipping. (Ordered and paid for and the owner never contacted me to tell me they were holding my package until shipping was paid for. After a week of waiting I contacted them to find out where my package was). Then, thinking I knew how to navigate the site I tried again. This time I paid for shipping, but the owner waited over a week to actually ship my package making it late for Christmas. I ordered on December 11, it did not arrive until December 22 despite my having paid for priority shipping. Additionally, my order wasn't complete and the owner didn't have thirty second to send me an email letting me know that what I would be recieving wouldn't be my entire order. And, over a week later I am still waiting for a refund on the unreceived items. The total transaction which originally cost me $33 has now cost me well over $70 having had to replace all the items before christmas and now I have two of everything, because when I requested shipping to send the items back my email was ignored. Not to mention the value of my time emailing and requesting service from this individual. I would never EVER do business with this person if they were paying me to do it. She is rude and cares nothing of her customers needs or satisfaction