Anna L.

I placed an order because I was SUPPOSED to have a credit. This is after I placed an order that never arrived and was apparently cancelled, presumably because they did not actually have the item (I didn't realize they were the same company at first) so when they charged my card too much, I IMMEDIATELY tried to get an answer from customer service, but I could find no phone number, so I emailed, REPEATEDLY and asked for a cancel on the order immediately. They send me an email days later, saying they cancelled the order. Two weeks later after I THOUGHT this was over, I was charged not 1, but FOUR overdraft charges because they came out of my account, unbeknownst to me. So, when they charged my card, I was able to determine a phone number (thanks to my bank), however, it is IMPOSSIBLE to get a human being on the phone, so I emailed AGAIN after calling a dozen times with no result and then found out my order had been shipped. One item I STILL have no received and one item I was told I could only return with an "Official" return label, which I of course have not gotten because THEY SUCK and I NEVER received one item at all (the only one I cared about anyhow!). I will NEVER use this company again and I will leave a message like this ANYWHERE I can find. I hope they go down in flames.