Anna H.

I bought one thing from them in December, then in February I realized they were charging me $50/month for some membership that I NEVER signed up for. I sent an email, never got a reply. So I tried their online chat thing (I really loathe talking on the phone) and as soon as I mentioned refund the agent disconnected. So I called them and the whole call the person kept pushing me to keep the service and saying I "had credit" in their store. I told her I didn't WANT credit, I wanted a refund. So she said she would process it (after trying to get me to stay for literally fifteen minutes. I don't have time for that junk). I look at my bank account and they've only refunded $50 out of the $100. I can't even get them to connect on the chat anymore, and I've sent several emails. I'll try calling them later today but I wouldn't be surprised if I don't get an answer. SO PISSED at this company.