Anjana T.

I had 2 big deals: one with Metropolitan Repairs and the other with JW Home Improvements and was disappointed with both for different reasons. Metropolitan Repairs dilly-dallied too much and in the end informed me that Ms Santos Salvador left the country for family emergency and would not be able to do the jobs at my house. Big Deal tells me that it is outside of 30-day window and they cannot refund my money. Outrageous! It was Metropolitan Repairs that backed out and I have no interest in any other Big Deals. My request is simple: Give back my money and they have not since over a month. Their emails sound very professional, but I found them untrustworthy. I don't trust them anymore. With JW Home Improvement, all I wanted was to get the 200 dollar worth of work at my house, but the estimate they gave me was 1600 dollars. They can estimate what they think is the right value, but it was way outside my budget so I did not want the deal. I wanted my money back. Again, the Big Deals would not refund my money. Take my advise: Stay away from Big Deals!