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Anita H.

Contributor Level

Total Points
195

2 Reviews by Anita

  • Fabletics UK

8/12/15

I have already reviewed this company and advised people to steer clear but I wanted to add something that will illustrate just what this company is like. They say they are going to take £44.00 per month - whether you buy or not - and if you don't buy they hold it in credit for you until you do buy. That, to me, is bad enough, how dare they take your money for nothing. But the worst thing is they say they "send a reminder email" which is supposed to give you time to "opt out" of that months charge - every month. My first (and last) reminder - because I cancelled membership and insisted, and finally, received my money back - was sent to me on the 6th of the month - advising me to opt out on the 5th (a day before!). That just about sums this organisation up!

  • Fabletics

1/12/15

In most cases people order outfits in their lunch hour and the VIP membership on this website is an automatic thing if you go for the "discount bait". Very few will read the fine print in their legal declaration and that is what Fabletics is banking on. This is a CON. I'm in the UK so the charge is £44.00. To make matters worse I received the prompt emails (to give me notice to Skip that months payment) 2 days after the deadline and I didn't receive the first two months prompts.

I have only just realised that I have paid over £130.00 for absolutely nothing. I spoke to Customer Services who tried to tell me that MY MONEY was now a credit. I explained to them that without my prior agreement (they didn't get that) they were stealing my money. They agreed to give me 2 months £88.00 back. I told them I wanted it all but they said the first months fee was to PAY BACK the discount I got on the clothes! They are SCAM ARTISTS.

I train and run regularly and even I don't buy a new outfit every month. I work full time and don't have time to remember to cancel something they shouldn't be taking in the first place.

I then had to explain to the Customer Care lady that after this atrocious experience I would not be accepting her offer of becoming a non membership customer and having a look at some of the deals they have this month! Unbelievable.

By the way, to the people who have questioned the intelligence of people who have been scammed. I have now got all of my money back AND I have cancelled my membership with a company who sells second rate fitness clothing and scams you out of money every month. You on the other hand are still buying from them.

This is tantamount to theft and is a scam and I have made sure that as many people possible know about this. DISGUSTING!

Tip for consumers:
DON'T DO IT!!

Service
Value
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Anita Has Earned 15 Votes

Anita H.'s review of Fabletics UK earned 2 Very Helpful votes

Anita H.'s review of Fabletics earned 13 Very Helpful votes

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