Anika B.’s Reviews of DressLily & more

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1/27/15

DO NOT ORDER FROM HERE! If I could give this site no stars I would. Dress I ordered looks nothing like the picture. Fighting to get a refund which I feel will never happen! Total rip off and these people are thieves! Don't bother.

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CustomerService R. – DressLily Rep Over a year old

Dear Anika B.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize. We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.

We are trying to get in touch with this customer to discuss a solution to this problem that he will find fair and acceptable.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com