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When I realized on my car insurance renewal that I have been overcharged I called the office in Denver. They were not a big help but then I got connected to an office which I think was in PHX, Arizona and that person got right on it so I would get my refund. The agents name was Jonothan Echols. I already had shopped around for another insurance but was so pleased his customer service that I decided to stay with AAA. Hopefully if I ever have an issue I get to deal with Jonathan Echols again. I hope all agents would be like him
I ordered T-shirts for my granddaughter, one ran a little small and they replaced it immediately. The specialized t-shirts look AWESOME! I can only recommend this company and you will find items that you can not find anywhere else. They also have the best customer service!
Just noticed that on the way to small dress strings are hanging off because it was not sewn right, there should be minus stars for the quality
Tip for consumers:
it is nothing like in the pictures
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Dear Angela R.
Thank you for your important feedback and for letting us about your experience with us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
We kindly suggest every customer refer to the Size Chart before they place an order.
To solve this problem, we emailed you in details please kindly check and reply.
All this being said, if the customer isn't happy, we aren't happy. We are always looking for ways to make our communication more effective and if there's anything we can learn from this situation, it will help us avoid this issue going forward.
Kind regards,
Rosewholesale Customer Service