Angela R.

Ordered a 3 oz bottle of Sisley #2 in April 2014--received it and put it away to use when I finished my current bottle. Opened it yesterday and it was NOT 3 0z, but only half as much 1.6 oz. The box was the same size--that's why I had no suspicion. But the bottle is smaller under a lid that is the same size. Total fraud and they say they can't do a thing since it has been so long, though I have the online invoice and the item. FRAUD. Stay away from these thieves.

I have spent a good deal of money on MYHABIT over the past two years, and all was going well until this fall. In October, a men's cashmere sweater I bought went missing in shipping. I called, traced it, and talked with their customer service rep at great length. They immediately offered a full refund which came through. I decided it was probably someone in the mailroom of my workplace. So this month, I ordered two more things but had them sent to my home. Just yesterday, they were supposedly delivered and signed for. Not possible--never even knocked at the door etc. Once again I called, talked to customer service and was offered a full refund immediately. Which I accepted. But I told them that I was done shopping with them--they needed to get a grip on their random, private carrier called LAZERSHIP because something was really wrong.
I found the whole thing strange---it's almost like they are expecting trouble and have orders to just bail out with a refund at the first complaint. The more I thought about it, the odder it seemed so I went online to see how they are reviewed. I see there are issues But my issue is not with Customer Service per se. They have been great...