Angela P.

Although issues with Deal Dash are rare, it is inevitable that there may be unintentional and uncontrollable issues that may come up. So far, I have only experienced a few which are always related to outsourcing... which in this type of business would be impossible to avoid using. Outsourced vendors will never know with 100% certainty as to how much of a certain product to stock so at times an item becomes unavailable because of vendor shortage... which is likely caused by manufacturing and distributor backorders. So the trickle down effect may arrise but when it does, Deal Dash always offers a more than fair solution. Deal Dash doesnt just leave you high and dry. Nor do they try to tell you its mnot their fault and make you try to contact their vendors customer service etc. They will not beat around the bush and try to pass the buck on issues that arent necessarily even in their control. They apologize, give you a to the point explanation as to what happened, they offer you multiple solutions to remedy the brief issue, they let you choose which solution works best for you, and then they follow through with said solution with a follow up kater on to make sure everything was properly taken care of. Its quick, easy, and painless. I appreciate businesses that understand the value of peoples time. So the fact that Deal Dash wont jerk you around over an issue is of utmost importance to me... not to mention by far the best penny auction site out there. I have never felt cheated, schemed, or undervalued as a customer. And just to clarify... This review was written solely on my own. It was not asked if me. I was not compensated in any way. I was not given any sort of incentive or exchange in order to give a fair and honest review. This review is written with 100% regard to other avid consumers as myself to utilize as a way to sort through all the penny auction sites out there. So many scams nowdays. Deal Dash is legit!