Was excited about this at first, but then the drivers, all say they're not "allowed" to come inside apartment complexes... I live in a huge complex and so it takes me 10 or so minutes to meet them where they go, despite constantly sending in directions how to enter the building. They call me repeatedly on my way to the garage, some have offered to leave. They are always 20-30 minutes later than they say they'll be, and then add another 30 or so minutes late... expect to wait 2 hours for delivery. They send you "free food" coupons to keep you hooked... so later I only order again and get all aggravated all over again. It's just not a useful service. At all.