JJsHouse's provided excellent customer service in regards to the previous duties incident. I was contacted and offered a full refund for $86.97, the cost of the duties i was charged. Both Veronica and Jessie were very helpful and worked with my to resolve the issue.
I was charged $86.97 for duties in order to recieve my prom dress. This is alot of money so i was not happy, however, i was later contacted by veronica and both her and jessie were extremely kind and happy to help me. 7 stars for customer service.
Dear customer,
We are glad to hear that your case is resolved to your satisfaction. Thank you for updating us on it. For any issues, you may send emails to feedback@jjshouse.com with the title ”SJ + your order number + your issue”. We will be always at your service.
Thank you for your kind understanding and support.
JJsHouse service team
Feedback@jjshouse com