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Angela C.

Contributor Level

Total Points
116

1 Review by Angela

  • Zulily

10/26/14

Worst online experience I have ever had. I didn't read reviews before buying. My mistake. I have never had service like this before. It takes weeks to get the product, but they charge your account immediately. All of the items were undersized and much lower quality than the photos revealed. Won't exchange product and charge silly fees for delivery. Their website leaves no place for returns. You have to contact customer support to 'discuss' returns. They will only give store credit minus 'delivery' fees. Ridiculous!

Just got this from Zulily:

'When your package reaches our fulfillment center, we'll apply a store credit to your account, which will reflect the price you paid for the item(s) minus any discounts used for the original purchase. Your zulily store credit can be applied during the checkout process.'

I have to pay for the shipping to return the product, on top of everything else! Why would I want a store credit when I have no intension of every ordering from this sham of a company ever again?

Tip for consumers:
STAY AWAY!!!!

Service

Angela Has Earned 16 Votes

Angela C.'s review of Zulily earned 16 Very Helpful votes

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