I would not recommend Ideeli to anyone. Customer Service who seem to be hired guns, with polite typical answers. They email you to let you know they're working on your issue... then, you just don't hear from them. My package is lost in the mail, and even with a tracking number, no one seems to have ever heard of it... not even the usps. I simply want a refund for my items, but wouldn't you know I'd have to return them... well that would be hard considering I never received them. This website seems to be a scam and I am horribly disappointed that I didn't receive my items. I wanted to like Ideeli and give them my business... but if I were you, I'd stay away. There's a reason there are so many issues below.
Hi Angela,
I'm so sorry to hear that your package is lost, and do understand your frustration. I can assure you that our Customer Service team works diligently to investigate any and all unforeseen issues, and we'd be happy to assist you further. So that I can personally look into the status of your package, can you please send me a private message with your user id and order number? I look forward to being of help!
Best regards,
Jason Faria
Sr. Manager Customer Service