Angela B.’s Reviews of RoseWholesale & more

Angela's Profile

Review 1
First Reviews
0
Votes 5
Thank Yous 0
Fans 0
Profile Views

51

Contributor Level

Total Points

105

RoseWholesale

Discount Clothing

“Scam! Charge me money and no product!”

9/15/15

I purchased a dress two months ago and still haven't received it.: ( Try to contact the number on their site but it was a fake number! Never order anything there ever again!

Comments (0)
1.3M Views

Helpful (5)

Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Angela B.
We want to start by thanking you for notifying us about the issue.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We note that you did not request a tracking No. During the order checkout stage, therefore we are unable to track the progress/location of the order for you.
Because it is an unregistered parcel, it may be slower than other shipping methods.
We will send you an email about the details, please kindly check in time, hope we can resolve together.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Kind regards,
Rosewholesale Customer Service