Well I should have read this earlier because like everyone else I can't get any help out of customer assistance. I have no camera ordered 9/16/13. When I finally did get to talk to someone I canceled my order on 9/30 was told I would get a credit in 72 hours this is 10/7 and haven't gotten it yet. I email also and no reply. Found this site through ebay maybe ebay needs to drop them.