I used to enjoy Choxi and bought many nice items from them, some at incredible prices. However, over the past six months, Choxi has gone downhill rapidly. First I didn't receive all the items I ordered. Then, instead of a refund for an item that they cancelled due to unavailability, they issued me a store credit instead of the usual refund. So I ordered some more items using my store credit, but after six weeks of waiting, none of them arrived and customer service gave me the runaround. So they issued me a store credit again, I waited two months, and still no action on items ordered. I just want my money back. Worse still, no way to get credit card to remove the charge as a lot of time has lapsed since you made the initial order and paid the credit card charge. Little did I know months ago that I would become caught in this web of deception. And yes, they are criminals.