I just got another ride from Bikesdirect. Happy again! When I bought my first one, I admit I was a little concerned about buying a bike online but my neighbor told me that he was happy with them so I gave them a chance. Now it's the only place I shop for a bike. Ya can't have too many bikes, though my wife disagrees, or too good of a lock (the unfortunate reason I made this purchase). I hope my next purchase is because I just want a new bike!