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Andrey G.

Contributor Level

Total Points
93

1 Review by Andrey

  • RueLaLa

12/3/15

I bought a Raymond Weil watch from Rue La La in February of 2015, and it needs to be serviced. I called Raymond Weil customer service only to be told that Rue La La is NOT an authorized reseller, and that the warranty will not be honored. I've been in touch with multiple Rue La La employees including Britney and Jennifer but I am just getting a run around.

Update - Dec 23,2015:

I finally received a refund on the watch after multiple e-mails and phone calls to Rue's customer service. Rue's customer service managed to make the things right, but my confidence in the company is non-existent, and I will not buy anything from them in the future.

Andrey Has Earned 13 Votes

Andrey G.'s review of RueLaLa earned 13 Very Helpful votes

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