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Andrew S.

Contributor Level

Total Points
84

1 Review by Andrew

  • Banggood

5/15/15

Unfortunately the worst service i've ever had! First time the help center told me that one item from my order is out of stock, and will be on sale again in 10 days. After 10 days they told me that all items from my order are out of stock now, and will be available after 2 weeks. And all this took place after payment. I'm strongly do not recommend to buy something on this site, if you do not want to waste your time.

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Katherine L. – Banggood Rep

Dear Sami4,

Thank you for taking your time to write your review. We really appreciate the feedback.

First, I want to offer my sincerest apologies to you for the issue.

This situation occurs when our digital stock counter mismatches actual stock level. Our website stock level is continually updated and it can become out of sync with actual levels. On rare occasions stock available does not match actual stock in the warehouse.

If this occurs to you can get a full refund or wait for the item to be restocked.

Deeply sorry for your inconvenience and hope for your kind understanding.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

Best regards

Charis

Andrew Has Earned 4 Votes

Andrew S.'s review of Banggood earned 4 Very Helpful votes

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