Andrew P.

I ordered a battery for a Samsung galaxy 4. The battery did not come for over two weeks though I paid for 1-2 day shipping. I went and purchased a battery from another company as I needed the battery ASAP and wrote to complain asking for my money back. After a string of badly written emails by their "customer support team", they told me they were going to take me to court as if I had stolen the item (which I have already paid for)! I tried to call them several times on their 0844 number which is expensive and was on hold for ages before I was forced to leave a message or hang up. This business is a fraud and I plan to report them and take legal action.