Absolutely THE WORST experience I've ever had dealing with anyone online, ever. My wife ordered a wedding dress from them, and when they finally sent it after two months, it looked so bad in literally every way possible (stitching, fitting, fabric quality, detail work, color... am I missing anything?) that it made her cry. She sent a prompt email after receiving the dress, but they immediately told her this:
"Tidebuy.com has the right not to handle the case that the buyer fails to provide any valid evidences within 7 working days. If you are not satisfied with the items you received and want to open a dispute on our website, we suggest you'd better provide enough evidences timely, which is very helpful for you to get a refund or return."... and an abundance of other BS that they consistently copied and pasted in every following communication with us. It went on, a pattern of emailing them, waiting two weeks for a response, only to get the same message. I gave up after two months of persisting.