Andre P.

The "positive reviews" all basically say the same thing which leads me to believe they're fake. I wouldn't be surprised. I'm currently dealing with them now with my purchase of a watch (Suunto Ambit 2) and have been waiting the entire week for just a tracking number. They keep telling me it will be available in 24 hours. Well, a few days later and it's still not available. Called again today and they told me end of day now. I tried to cancel but it was "dispatched" already to the carrier and cannot be retrieved during this process. I intend to immediately re-send it back purely out of disgust for this company. It does say on the website there is a restocking fee and shipping costs will be charged (I see some reviews that state otherwise, so I'm sure the company wised up and made this more clear). Still sucks but I'd rather get this behind me and never do business with them. Also, my watch said it was "Brand New" on the website but see complaints of refurbished items. I'll be curious to see how mine arrives. I should have known things were fishy when they asked for me to fax them a verification form (signed) with a photo copy of my credit card because my shipping/billing addresses were different. I didn't do it. Never have been asked that and that just seemed arcane to me.

I already bought my Suunto Ambit 2 again from Amazon just today. It will even probably get here before the Factory Outlet Store's with just regular shipping used on Amazon. Don't stress about your item... just use the normal channels you are comfortable with. Price reduction is not worth the hassle.