Thumbnail of user andreask2

Andreas K.

Contributor Level

Total Points
182

2 Reviews by Andreas

  • Gearbest

10/19/15

I bought and paid for a specific phone on September 7 and they were mentioning 3-5 days shipping. They shipped it on October 18 and it would take about a month to arrive(hopefully). They were unable to deliver but they didn't mention that on the site. The second star is because they acknowledged their mistake and sent me an phone case free of charge.

Thumbnail of user lilyl19
Lily L. – Gearbest Rep

Dear Andreas,

I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.

From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently.

We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Best regards,
Gearbest.com

  • Banggood

2/19/14

Banggood.com is a really good site. After many websites with scams, I discovered Banggood and since I discoverd it, I had no problems:
-Prices are low
-Items are really quickly shipped
-Orders can be cancelled, and if you ask it, they do it very very quickly (I asked to cancel an order and it was done some hours after)
-They really take care of us
I received all my orders in reasonable time and in good state. But also when i faced a problem they quickly gave the best solution for me! I recommend it!

Andreas Has Earned 2 Votes

Andreas K.'s review of Banggood earned a Very Helpful vote

Andreas K.'s review of Gearbest earned a Very Helpful vote

Andreas hasn’t received any thanks yous.

Andreas doesn’t have any fans yet.

Andreas isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user vmalaka2
Vern M. reviewed Gearbest
12/3/23

I ordered items from gearbest in the past several years ago and did receive them but more...

Thumbnail of user samsons25
6/2/23

I will be at the house at you are not going to be in the office tomorrow to see how far I I am...