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Andrea P.

Contributor Level

Total Points
161

2 Reviews by Andrea

  • Prep Sportswear

12/26/23
Verified purchase

I have bought personalized school gear at other sites in the past, and decided to try Prep Sportswear, since they had some designed that I liked.

Under "Performance" shirts, they had 2 options listed for short sleeved. I ordered 2 shirts in one style. They arrived, and they were NOT performance fabric--they were soft and cottony.

This website offers NO refunds, so I went ahead and spent ANOTHER $80 to get 2 more shirts, this time of the other "Performance" shirt option--this one is 100% polyester--I figured this MUST be the right kind of fabric.

Order arrived, and this also is NOT performance fabric!

I contacted the company, and the agent refused to give a refund on anything. She said they would send me the product again with a different shirt material--but they already have 2 labeled as performance, which are not, so I do not think that they acutally HAVE performance fabric.

I feel like I'm living in a parallel universe--every other site (Nike, Kohl's, Spirit Shop, Adidas, etc.) lists performance fabric as TECH fabric--thin, quick-dry, slightly shiny--everyone knows what this fabric is! All sportswear is pretty much made of it.

By listing non-performance fabrics as Performance, I believe that they are making profits by making people think that they have a broader range of products than they do.

I will never again shop here, and will stick with companies that correctly use common terminology.

Adrianna was polite, but refused to admit that their items are not properly labeled under commonly-accepted terminology

Service
  • Redbubble

7/14/13

WOW! I am a first time customer, and HUGELY impressed. I ordered a T-shirt for my son, and tracking said it was delivered, but it didn't arrive. I did a Live Chat with Red Bubble, and even though I wasn't a long-time customer, and even though I had a small order, and even though I could have been lying, they kindly offered to send a replacement. When it turned out that the original order had been delivered to the wrong house a few blocks over, I called and told Red Bubble, and they said just keep both. This is a CLASSY and GREAT company. I will definitely be a repeat customer! (PS My son LOVES the shirt--both the fabric and the printing is top quality and it has lasted perfectly through quite a few washes!

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