In good faith I suscribed for the promotion of 2 items for £35. I'm a foreign person and I misunderstood the terms and conditions. Several months later I discovered they have been taking £35 from my bank account for being VIP (I wonder why is called VIP when you are treated like rubbish).
My husband rang them and the offered some money back but they will keep some money as "credit". I don't even want this "deal" because I didn't like the quality of what I purchased for the first (and last time). Apart from a horrible practice from this company I consider they descriminate people and the take advantage of that situation.