Terribly slow delivery. I placed an order for Oukitel k4000 pro, worth (Indian Rupees 8350= USD 115.89) on March 2nd under the impression that it will ship within 3-5 days as displayed on the product page. But, they asked me to wait for 2 weeks due to supply issues from the manufacturer. Today, on 22nd march, they ask me to wait for almost one more month to even dispatch my product. Poor response from the customer support team that repeats the same message over and over again.
Edit: I got my entire money refunded via PayPal since they could not send me the product. Happy they responded for that, at least.
Dear Anantharaman,
We would like to offer our apologies to you for the inconvenience.
The normal shipping time for flat rate shipping will be around 10-25 business days. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
We have contacted you with the detailed information in the email, please check and if you have any other question, please reply to us.
Thank you very much for your important feedback.
Best regards,
Everbuying Customer Service