Based on my recent purchases, July 2014. I am very disappointed how they have handled my complaints. Not only they have given me false information they also crippled me financially by taking the charges out of my account even though, they have cancelled my order within minutes of placement. Not to mention you cannot return the items you purchase, and if you have to return them due to u ordered the wrong size which happens sometimes, they can't do an even exchange. You will have to place a new order for the correct size and only if it's available on their website and pay that order in advance. Once they received your items back, they will credit your account with a store credit minus all the discount they gave you at the time you have ordered it. I have been very disappointed with the customer service I have received and will no longer buy from this company. I will never recommend them to my friends and family so to not have them go through what I have experienced. It is absolutely devastating. Analiza D. Bolt