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LiveCareer

Career Advice

“Cancelation and understanding why a membership was being charged”

5/24/16

Verified purchase

The attendant was very efficient and kind. I was able to cancel my account quick. The problem is as I explained to her I did not want to become a member, I only signed for the free 14 days trial. The charge was being made in a card that is a brazilian card so I did not realize it. I did the trial in september 26, so the first 39,80 charge was probably on oct 11. She kindly reimbursed me 3 months, but I was charged for 5 months and I would really appreciate a return of the other 5 months. My account number is *******, Ana Paula Santos Lima

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Laura T. – LiveCareer Rep Over a year old

Hello Ana

We are happy to hear that you received the support that you were looking for. We are committed to providing great customer services. We take all feedback very seriously.
Contact us if you need any further assistance on any of the concerns that you may have regarding the service.

Best regards,
LiveCareer