It's been over two weeks and I still haven't received my order. The tracking shows it left a post office in N. J., only to return to it a week later. I emailed Open Sky to reimburse me and send me a replacement. Still waiting! Will NEVER order from here again.
Hi Amy! We are sorry to hear about the shipping issue you encountered with this order. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you with this matter over the phone. Based on the circumstances, it sounds like we may need to reach out to the merchant to figure out what happened here, and perhaps we are already doing so based on our prior communications. Of course, we will be happy to continue working with you on this via email if you would prefer.