amy s.

This is the worst site I have ever ordered from. Though they do have good prices, they don't send you the correct items. I ordered a pair of Frye boots, and when I opened the box I immediately saw that they were the wrong boots. Not even Frye boots, not genuine leather. They feel very cheap and look terrible. I called customer service and explained how disappointed I was, and their response was, "I am very sorry. We get many calls like this." If you get many calls with the same issue, don't you think you should try to fix your issues? Seriously, I am beyond disappointed. Also, he stated that it will take nearly a month to get my money refunded to me. THIS SITE IS A JOKE! BUYER BEWARE! I will never order from them again.